Returns & Exchanges
BOY London offers a 28-day return policy for all items purchased online, provided they are in their original condition with all tags intact. We strive to make the return process as seamless as possible for our global community of rebels and icons.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the unworn items in their original packaging, ensuring the BOY London tags and labels are still attached.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at your nearest authorized courier location.
Receive Your Refund
Once our warehouse team inspects and approves the return, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing